Rental Fees

pocket wifi rental
POCKET WIFI RENTAL

Product 3G (RM/day) 4G (RM/day)
Daily Data Allowance
(MB per day)
Deposit Required
(per unit)
Min. Rental Days Number Of Sharing 
Japan   RM35 RM20 Unlimited RM200 3 10
Korea   RM30 RM20 Unlimited RM200 3 7
             
Hong Kong RM30 RM28 RM35 RM30 500MB / day RM200 3 3G for 5 / 4G for 10
Hong Kong And Macau RM40 RM28   500MB / day RM200 3 5
Indonesia  RM30 RM28 RM35 RM30 500MB / day RM200 3 3G for 5 / 4G for 10
China 3P ( Facebook Login ) RM40 RM28   500MB / day RM200 3 5
Taiwan   RM35 RM20 Unlimited RM200 3 3G for 5 / 4G for 10
Thailand RM30 RM25   Unlimited RM200 3 5
Singapore   RM35  1GB / day RM200 3 10
Malaysia   RM30 RM28  1GB / day RM200 3 10
Australia   RM30  1GB/ day RM200 3 10
UK RM35 RM28   500MB / day RM200 5 5
US   RM35 RM28 1GB / day RM200 5 10
France RM40 RM28   200MB / day RM200 5 5
EuroPass* RM50 RM28   500MB / day ( for selected countries only ) RM200 5 5
EuroPass Unlimited***  RM55 RM40   Unlimited ( 1GB FUP ) RM200 5 5
Vietnam RM35 RM28   Unlimited RM200 3 5
             

EuropePass 500MB/day
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France( including French Caribbean and French Guiana, Reunion), Germany, Greece, Gibraltar,Great Britain( including the Isle of Man, Faroe Islands, Jersey, Guernsey), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino ,Slovakia, Slovenia, Sweden, Spain, Switzerland, Ukraine, UK, Vatican City,
 
EuropePass Unlimited Data ( FUP 1GB/day ) 
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France( including French Caribbean and French Guiana, Reunion), Germany, Greece, Gibraltar,Great Britain( including the Isle of Man, Faroe Islands, Jersey, Guernsey), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino ,Slovakia, Slovenia, Sweden, Spain, Switzerland, Ukraine, UK, Vatican City,
 
What is ( Fair Usage Policy )FUP 1GB per day?
Wiyo offer 1GB data per day, if customer exceed their 1GB data within a day, internet speed will slow down to 128Kbps which customer still can able to use their data such as Whatsapp and Facebook browsing. Another 1GB of data will add in and speed will be recover back to 3G network on the next following days.
 
Kindly contact us at 03 8787 8323 for more info. Remarks:  Discount schemes cannot be combined;  6%GST applies on all purchases and rental services ( TBA ).
 

  Rental Charges Method

 

 
Powerbank Rental
Powerbank Rental (For Wiyo Pocket WiFi Only)
Product
(RM/day)
Deposit Required
Min. Rental Days
     
Powerbank 5000mAh+                  RM4 Nil 3      
Price Calculations
Price Calculation (some examples):
 
Normal Booking   Multiple Destinations Booking
    2 destinations in one trip, we will offer 50% OFF for the lower-priced destination
EXAMPLE: May 1 – 5 (JAPAN 4G)   EXAMPLE: May 1-7, first 4 days in Japan + last 3 days in Korea

= 5 days x RM35/day + 6%GST + RM200 deposit

= (RM175 + RM10.50) + RM200 deposit

= RM185.50 rental fee + RM200 deposit

 

  -  

 

= [ (7 days x RM35) + (7 days x RM30 x 50%) + 6%GST ] + deposit of 2 devices

= (RM245 + RM105 + RM21) + RM200 x 2

= RM371 rental fee + RM400 deposit

NOTE:  Promotional Discounts cannot be combined.  If the Booking is qualified for more than one Promotional Discount scheme, the higher discount scheme will be used to calculate final rental fee.

Data Usage Limit:

Under Fair Usage Policy, data usage limit applies on pocket wifi rentals, and additional charge will be levied for overage data usage. Please refer to below table for details:

Destination Data Usage Limit Additional Charge for Overage Data Usage

Japan / Korea / Taiwan 3G&4G / Thailand / Vietnam / UK / Germany / Netherlands / Hungary / Ireland / Spain, Portugal  / Greece / US

Unlimited Nil
Malaysia 500MB per day RM25 per 500MB
Hong Kong 3G / China  / Australia / Cambodia  500MB per day RM28 per 500MB
Hong Kong 4G / UK / 500MB per day RM30 per 500MB
EuroPass / France        

500MB per day            

RM28 per 500MB

Fair Usage Policy:

Fair Usage Policy (FUP) is the telecommunication industry attempt to keep internet traffic at reasonable levels to protect fairness to all users. The policy was designed to avoid severe and unparallel downloading/uploading. Service providers (i.e. mobile network operators) have the right to terminate, suspend and/or restrict one’s data usage and speed at anytime without prior notice. As a fair user, all customers of WIYO must refrain from all heavy downloading/uploading activities, such as but not limited to: video streaming, movie downloading, online gaming, video calls, etc. WIYO will not be responsible for any consequence resulting from such actions, and customer will be responsible for all fees that maybe implied by service provider.

Late Fees:

If the rental pocket wifi device and accessories are not returned at the airport KLIA2 before scheduled device return date as specified in the contract, a late penalty equivalent to "rental day rate x 1.5 times" will be charged per each late day, 6%GST applies.

Cancellation Policy:

After a payment is made, a customer may cancel his/her booking at anytime, with the following cancellation fees applied:

  • Cancel more than 7 days prior to departure, a 30% administration fee will be deducted from total rental fee, remaining balance will be refunded to the customer.
  • Cancel within 7 days prior to departure, a 50% administration fee will be deducted from total rental fee, remaining balance will be refunded to the customer.
  • Cancel after the rental device has been picked-up or couriered-out, only security deposit will be returned to the customer.